Shipping policy

We aim to process and dispatch all orders as quickly as possible.

Processing Times
Orders are typically processed and dispatched within 7–10 working days, excluding weekends and bank holidays.

In the event that an item is out of stock or there is an unexpected delay, we will contact you as soon as possible with an estimated delay timeframe. You will always have the option to wait for the item or request a refund.

Delivery
Delivery times may vary depending on your location and selected shipping option. Estimated delivery times are provided at checkout but are not guaranteed.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details where available.

Bailox is not responsible for delays caused by courier services or circumstances beyond our control.